Refund Policy

Last Updated: September 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which hannayite will process refunds for services provided through the website hannayite.info. This policy is designed to ensure transparency and fairness while providing maximum legal protection for Hannayite.

Scope and Applicability

This policy applies to all users of the services offered by hannayite.info. By using our services, you agree to comply with this Refund Policy. This policy is applicable to all transactions conducted through our website and is governed by the laws of the United States.

Definitions

  • “User”: Any individual or entity that accesses or uses the services provided by hannayite.info.
  • “Services”: The software as a service (SaaS) offerings provided by hannayite through hannayite.info.
  • “Refund”: The return of funds to a User for services that have been paid for but not satisfactorily delivered.

Main Policy Content

1. Refund Eligibility

Refunds will be considered under the following circumstances:

  • If the User cancels their subscription within the first 30 days of the initial purchase.
  • If the services provided are not as described or fail to meet the agreed-upon specifications.
  • If the User experiences a technical failure that prevents access to the services for more than 72 hours, provided that the User has notified hannayite within that timeframe.

2. Refund Process

To request a refund, Users must:

  1. Contact our support team at [email protected] within the eligibility period.
  2. Provide a detailed explanation of the reason for the refund request.
  3. Include any relevant documentation or evidence supporting the request.

Upon receipt of a refund request, hannayite will review the request and respond within 14 business days. If approved, refunds will be processed to the original payment method used at the time of purchase.

3. Non-Refundable Items

The following items are non-refundable:

  • Any subscription fees paid after the initial 30-day period.
  • Fees for additional services or features that have been utilized.
  • Any fees associated with third-party services or integrations.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with this policy.
  • Receive a timely response to their refund request.

Users are obligated to:

  • Provide accurate and complete information when submitting a refund request.
  • Notify hannayite of any issues with the services in a timely manner.

Limitations and Disclaimers

hannayite shall not be liable for any indirect, incidental, or consequential damages arising from the use of the services or the inability to use the services. Refunds are limited to the amounts paid by the User for the services and do not include any additional costs incurred by the User.

Data Protection/Security

hannayite is committed to protecting the privacy and security of User data. Any personal information provided in connection with a refund request will be handled in accordance with our Privacy Policy.

Changes to Policy

hannayite reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on hannayite.info. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: hannayite
Phone: +19567432059
Email: [email protected]
Address: 100 Park Avenue, New York, NY 10017

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State in which hannayite is registered, without regard to its conflict of law principles. Any disputes arising under or in connection with this policy shall be resolved in the competent courts of that jurisdiction.